Traditions are the things we value enough to repeat.
As our name implies, Traditions Bank cherishes established traditions. From our Core Values to the way we greet each customer, these customs or routines provide something familiar, safe, and steady in an unpredictable world. They are what build identity and culture.
We also believe that change can strengthen tradition instead of threatening it, especially when that change adds convenience for our clients and value for all stakeholders. Author Henry James wrote,
“A tradition is kept alive only by something being added to it.”
Those words have rung true in 2019 as we enhanced infrastructure for future organic growth.
A tradition of exquisite service
Our commitment to those we serve is unrelenting. As our team grows, we add only those associates who have the same commitment to customer service quality. We created a number of new positions to better serve you, added many dedicated members to our team, and welcomed Robert Lambert to our Board of Directors.
Traditions Bank embraces the personal touch that only a traditional bricks-and-mortar delivery network can provide. We celebrate our fifth year serving the Hanover area and our first full year since our Downtown York opening.
A tradition of responsibility
Dedicated to offering the delivery channels that meet your needs and expectations, we are continually working to bring you digital enhancements and improvements. In 2019, we unveiled a new website, released an online application option for residential mortgage and home equity lines of credit, and added electronic document signing capabilities. We also launched a customer relationship management system as well as other internal technologies that enhance our level of care. Online Account Opening is coming soon!
Traditions Bank takes seriously its responsibility to all of our stakeholders, including our customers, our community, our shareholders, and our associates who are our greatest assets.
A tradition of mutual respect and trust
We are saddened by the loss of one of our charter associates, Rebecca Amspacher, who left a lasting impact on her clients and the organization by how she served others. Board Chair Mike Kochenour remembers Becky in the latest Board Member Perspective column.
Our future depends on your satisfaction and your kind referrals. Please encourage friends and family to Transition to Traditions and help sustain your true local banking choice for the years ahead. Turn to the back to learn about the Refer-A-Friend program. We’d also appreciate your ratings and reviews – click here to find our pages on Facebook, Google, and Yelp.
Grounded in solid tradition, we look ahead with 20/20 vision, seeing clearly into the new decade and always focused on serving you!
President & CEO